Loyalty Program Terms

1. Overview

The Phresh Start Loyalty Program is administered through Flowhub.

2. Enrollment

Customers are enrolled at checkout if they:

• Provide phone/email.
• Opt into marketing.

3. Earning Points

• 1 point per $1 spent.
• Points awarded after purchase.

4. Redemption

• 200 points = 5% discount.
• 375 points = 10% discount.

Conditions:

• In-store only.
• No cash value.
• Cannot reduce purchase to $0.

5. Expiration

Points expire after 365 days of inactivity.

6. Refunds & Returns

• Points are not reinstated after refunds.
• Redeemed points are not returned.

7. Restrictions

• No multiple accounts.
• No transfers.
• No manipulation.

8. No Manual Adjustments

Points are system-controlled via Flowhub. Staff cannot modify balances.

9. Program Changes

We may:

• Change point values.
• Modify rules.
• Terminate the program.

At any time, including retroactively.

10. Promotional Offers & Coupons

PHRESH START LLC may issue promotional offers, discounts, or coupons ("Promotions").

General Conditions

• Promotions are valid for a limited time only.
• Expiration dates will be specified where applicable.
• Promotions may be limited to specific products, locations, or customers.

Usage Restrictions

• Promotions are one-time use only, unless otherwise stated.
• Promotions are non-transferable.
• Promotions have no cash value.

Combination Rules

• Promotions may not be combined with other offers unless explicitly permitted.
• Final eligibility is determined in-store at the time of purchase.

Abuse & Enforcement

PHRESH START LLC reserves the right to:

• Cancel or refuse any Promotion.
• Revoke discounts obtained through misuse.
• Limit participation.

11. Liability

We are not liable for:

• Errors in tracking.
• Lost points.
• System issues.

12. Governing Law

Oregon law applies.

13. Contact